| Frank and
Catherine Mitchell started Duo-Fast Maryland Co. shortly
after the end of World War II, Catherine as the bookkeeper and Frank
as the salesman. Our first office, a garage and basement with a 5-foot
ceiling, was an end row house in downtown Baltimore. Their son, Kent
Mitchell, got his start in the family business repairing
tools in the basement of their home at the age of 12, taking 10 cents
a tool in payment. During the summers of
1954 and 1955, when school was out, Mrs. Mitchell did the bookwork
at home. Kent and childhood friend Charlie Grim went to the 1301
S. Carey Street office from 8:30 a.m. – 5 p.m. to take care
of customers. There was one salesman then, John Rowe.
We shared our office with “Better Packages”, a distributor
of tape machines. We sold the Duo-Fast line of equipment and staples,
fine wire / hammer tackers, squeeze tackers and small air tackers,
and also represented the international line of carton closing equipment,
Neva-Clog and Bates Manual Staplers. The customer base then consisted
of upholstery shops, rail car lining (with paper), furniture manufacturing,
wooden parts bin tagging, carton closing, insulators, the bedding
industry, luggage, and millwork companies.
In 1956, Charlie was hired full time, and
a second salesman was also hired. From 1956 to 1960 we saw the arrival
of the “Gray Line” of air tools – B-60 brad nailer
/ S-762 and S-763 16 gauge 7/16" staplers and S-170 1"
crown staplers. These tools opened markets for crating, cabinet
shops, some segments of construction and other wood related assembly
applications.
In June of 1961 there was a scare about
our survival because of a fire which destroyed 6 out of 8 buildings
at the
Duo-Fast Manufacturing Plant in Illinois. The tenacity of both the
Duo-Fast Corp. personnel and the Mitchells’ overcame this
event and everyone survived.
During the decade of the ‘60s, framing
nailers, coil nailers, and electric staplers were added to the product
mix. These tools opened huge markets for pallets, shipping containers,
mobile homes, travel trailers, carpeting and all facets of home
construction. Sales of these new products fueled the expansion of
Duo-Fast Maryland, and necessitated the hiring of more sales and
support people as we added Washington, D.C. and Northern
Virginia to our territory.
Duo-Fast Maryland made steady growth and
progress with the new markets opening for wood fabrication. This
growth required the move from the original warehouse on Carey Street
to Whitehead Road in Baltimore County.
During the ‘70s, more employees and outside warehouses were
added to sustain growth even though the national economy was experiencing
a major downturn. Duo-Fast products were still the primary fuel
for the engine but some auxiliary products were starting to be added.
Some of these items were 3M adhesives, cleaners, abrasives, and
steel strapping and tapes. The addition of the state of Virginia
to the territory required another move to larger quarters, in the
new area of Columbia between Baltimore and Washington, D.C.
In Central Maryland, the manufacturing
base was starting to decline with industry moving elsewhere, so
the construction industry started to play a larger role in our growth.
In the ‘80s, our growth was fueled by opening more locations
to service larger additions to the customer base. The addition of
Pennsylvania locations added to growth and areas covered. This decade
was also the end of proprietary product lines as more players moved
into the industry, and Duo-Fast made the decision to end the exclusive
agreements that dealers like us had enjoyed.
To adjust to the industry change, Mid- Atlantic
Fasteners, as we are now called, started to represent the once competitive
lines of product such as Senco, Hitachi and other brands. Growth
was achieved in the ‘90s by opening more locations from the
Carolinas to Pennsylvania. Product lines were added to compliment
existing products resulting in a more complete item list for our
customers.
“The company’s survival has
been due to the values and integrity instilled by Frank and Catherine
Mitchell from the beginning,” Charlie Grim, who still works
in Customer Service 50 years later, notes. “Throughout our
history management has been able to react to changing market conditions.
The family has also been able to attract and retain reliable employees
who, with leadership from this management, moved the company forward.”
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